Terms & Conditions For Intune Pilates Kerikeri

Welcome to Intune Pilates

terms & conditions for Intune Pilates Kerikeri

We want to create a space that everyone can be inspired, feel safe and improve their overall well being through mindful movement.

At Intune we offer the following classes:

Mat Group Classes Duration: 55 mins

Reformer Group Classes Duration: 50 mins

Mixed Equipment Group Classes Duration: 55 mins

One-on-One or Duets Duration: 55 mins

We want to create a space that everyone can be inspired, feel safe and improve their overall well being through mindful movement.

At Intune we offer the following classes:

Mat Group Classes

Duration: 55 mins

Reformer Group Classes

Duration: 50 mins

Mixed Equipment Group Classes

Duration: 55 mins

One-on-One or Duets

Duration: 55 mins

terms & conditions for Intune Pilates Kerikeri

Pricing

We offer a range of pricing options to provide flexibility and choice for everyone.

Our class Packs have the following expiry dates from the date of purchase:

Intro Packs valid for 14 days
Single class valid for 4 weeks
5 class pack valid for 6 weeks
10 class pack Reformer valid for 12 weeks
10 class pack Mixed Equipment valid for 12 weeks

Class or teacher changes

Timetable or teacher changes may occur at times. We will try to keep these interruptions to a minimum and provide as much notice as possible.

Socks

Socks are required in any of the group or private classes for hygiene reasons. You can bring a fresh clean pair of your normal socks with you to change into. Most Pilates movers prefer the grippy socks that provide a little traction on the equipment and on the floor for standing work.

We have a gorgeous range of grippy socks available for purchase at the studio so you can be prepared for your first class.

Membership Holidays

Memberships can be paused for a maximum of 4 weeks per year to allow for holidays and other circumstances, this is over and above the Studio Christmas Holiday period. During this time your weekly membership payment will not be charged and you will be unable to book into classes. If you wish to pause your membership please notify admin@intunepilates.co.nz at least two weeks in advance.

Studio Christmas Holidays

We all love holidays but we all love to keep our Pilates practice up as well! At Intune we know how busy and precious the Christmas and New Year period can be for everyone and so during this time our studio will be closed.

All memberships will be paused during this time.

All class pack expiry dates will be extended to cover this time.

Public Holidays

In general, the Studio will be closed on Public Holidays. We may on occasion extend an offer to our Pilates community for classes on these days, as and when. This will be notified via our APP or an email at the time.

Memberships

Payments:

Our memberships offer payment flexibility with automatic weekly payments from your nominated account.

Term:

We understand that life happens, and we want to provide the best flexibility for our membership plans. All memberships have a minimum commitment term of 42 days’ from the date of purchase.

Amendments to Membership plans:

Any requests to change a membership plan must be emailed to admin@intunepilates.co.nz. A minimum of 30 days’ notice is required for changes to your chosen membership plan. Changes will take effect after this period.

Cancellations:

We are sorry that you wish to cancel your membership and hope that circumstances change and you will rejoin us. A minimum of 30 days’ notice is required to cancel any membership plan.

Waitlists

If a class is fully booked, you may see a button to ‘Waitlist’ on either the website or the booking app. This simply means that the available spots have been filled for that timeslot. If you want to secure a class, we recommend selecting another available timeslot or alternatively you can select to join the waitlist.

If a space in the waitlisted class becomes available, all clients on the waitlist will be notified via email. To confirm the class booking you will be directed to the website, the spot will be first come first served.

Clients can move from the waitlist up until 1 hour before the class starts.

Credit is taken from your account only when you are added into the class from the waitlist. If you confirm a class booking and don’t attend or cancel your booking within the cancelation period, no show and late cancelation fees are automatically applied.

Can I remove myself from the waitlist?

Yes you can! Clients can cancel their reservation from the bookings tab of their account.

General

At Intune Pilates we want to continually review our terms and conditions to ensure we remain relevant for the benefit of our Pilates community. We may from time to time amend, add, or remove terms and/or conditions. These changes will be notified via email.